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Regulation
10 questions answered in this section.
What is ‘la ventanilla’ and why is it closed?
"Ventanilla" is the industry slang term for the possibility of obtaining new private hire vehicle licences by applying to the authorities. It is effectively closed across almost…
Read →Is the 1:30 ratio legal? What the CJEU and the Supreme Court said
Short answer regarding 2026: it can no longer be applied automatically. The process has two milestones. The CJEU, 8 June 2023 (Case C-50/21, Prestige and Limousine, concerning the…
Read →What is the situation regarding ride-hailing services in the Balearic Islands?
The Balearic Islands are Spain’s most expensive ride-hailing market: the VTC360 index puts the figure at around €198,000 in July 2026 — higher than Madrid. The explanation lies in…
Read →What specific regulations apply to Barcelona and its metropolitan area?
Barcelona is the most litigated ride-hailing market in Spain. Building on national legislation, the Catalan Government and the Barcelona Metropolitan Area (AMB) have, since 2019,…
Read →What is Madrid’s urban planning authorisation and what does it change?
Ever since Royal Decree-Law 13/2018 transferred the regulation of urban transport services to the autonomous communities, Madrid has developed its own system: a regional licence…
Read →What is the situation regarding ride-hailing services in the Valencian Community?
The Valencian Community is the long-distance ride-hailing market of the Mediterranean arc: growing demand for ride-hailing platforms in Valencia and Alicante, a strong tourism and…
Read →What is the situation regarding ride-hailing services in the Canary Islands?
The Canary Islands is a ride-hailing market with its own rules and its own demand — and it is worth stating both points with equal clarity. Demand: high volumes of tourism all…
Read →Can a private hire vehicle pick up passengers at airports and railway stations?
Yes — provided the service has been booked in advance. That is the whole rule, and also the key distinction from taxis: ride-hailing services cannot pick up customers on public…
Read →What penalties can a private hire vehicle accumulate, and how much do they cost?
Penalties for private hire vehicles are set out in the LOTT and its regulations, which classify offences as minor, serious and very serious — with fines that increase in line with…
Read →How many VTC licences are there in Spain (and in my province)?
The honest answer starts with the source: the official figure is held in the Ministry of Transport’s register of authorisations, which publishes statistics by province and type of…
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